CORPORATE CATERING TERMS OF SERVICE
Prices quoted include all food being plattered and delivered to you. They do not include service equipment, catering staff, nor heating equipment that may be required. These will be quoted separately. At Food Affaire we take every care to anticipate all expected costs in our quotations. These may be subject to variation due to changes in venue, food and/or beverage requirements, catering staff requirements, duration of service, and/or any loss, damage, breakage to, or cleanliness of, equipment. Some events, if cancelled with less than 48 hours notice, may attract a cancellation fee of 30% of the total anticipated account.
PRIVATE CATERING TERMS OF SERVICE
To enable us to provide you with the best possible service, we kindly ask that you read the following:
- A guaranteed minimum number of guests attending your function is required 48 working hours prior to the event.
- The number of guests confirmed will be the minimum number of guests invoiced for.
- Clients are responsible for any damage or breakages of equipment supplied by Food Affaire or on loan and in use at events. Damages will be chargeable to the client for full replacement value.
- All prices quoted are subject to variance dependant on increases beyond our control. ie. price increases on fresh produce.
- Menu choices are subject to the seasonal availability of produce. Should a menu item be unavailable Food Affaire will replace the appropriate ingredient with an item of equal or greater value.
- Deposit payments of 30% are required for functions over the value of $500, based on quotation value.
- Minimum order for drop off catering functions is $300 food value.
- In the event of cancellations, your deposit will be held to cover costs of our purchases.
- Delivery charges, if any, will be determined per job, dependant on location & parking access.
- Staffing for function venues will be charged at rates based on hourly basis.
- Staff rates include travel to and from your selected venue, and are based on a minimum rate of 4 hours per staff member per shift
- For quotation purposes staffing hours will only be an estimation. Final invoiced hours will be calculated on the actual function requirement.
PRIVATE CATERING PAYMENT TERMS
- Final invoices are due on the invoiced date.
- For functions requiring staff &/or equipment invoices are payable 7 days from invoice date.
- Preferred payment method is by direct deposit, cash or cheque.
- To cover card service fees, incurred by Food Affaire, payment by American Express or Diners Club will incur a 5% surcharge added to the total bill. Visa, Mastercard & Bankcard will incur a 2% surcharge.